Assisted Living Front Door, Residential Assisted Living National Association

What To Do If ICE Shows Up To Your Assisted Living

When U.S. Immigration and Customs Enforcement (ICE) agents visit a privately owned assisted living residence, it’s essential to understand the rights and protocols that protect both the facility and its residents.

Access to the Facility:

  • Public Areas: ICE agents are permitted to enter public areas of the facility, such as lobbies, waiting rooms, cafeterias, and parking lots, without prior permission. In these spaces, they can observe and interact with individuals. However, residents and staff have the right to remain silent and can choose not to engage with agents.
  • Private Areas: To access non-public areas—such as resident rooms, staff offices, and medical areas—ICE agents must present a valid judicial warrant signed by a federal judge. An administrative warrant issued by ICE does not grant them the authority to enter these private spaces without consent. Facility staff should verify the validity of any warrant before granting access. 

Recommended Actions for Facility Owner and Staff:

  1. Designate a Point of Contact: Assign a staff member, preferably in management, to handle interactions with ICE agents.
  2. Verify Credentials and Warrant: Politely request identification from the agents and ask to see any warrants. Examine the warrant to determine if it’s judicial or administrative.
  3. Be Prepared to Present Staff Documentation:

For assisted living operators employing foreign staff, maintaining accurate I-9 documentation is essential. Regular internal audits ensure that each I-9 form is properly completed, signed, and stored in compliance with federal regulations. Keeping these records organized and accessible helps you prepare for any ICE or CBP investigation. Establish clear internal policies and train your management and HR teams on how to handle government inquiries and when to seek legal counsel.

Additionally, consulting with an attorney who specializes in immigration and employment law can help you review and update your procedures. A proactive approach not only minimizes potential liabilities during an investigation but also reinforces a culture of compliance that benefits both your staff and residents. This overview is for general guidance and should not replace advice from a qualified legal professional.

  1. Limit Access Without Proper Authorization: If agents lack a valid judicial warrant, inform them that they cannot enter private areas of the facility.
  2. Protect Resident Privacy: Ensure that resident information is not visible or accessible in public areas. This includes covering documents and shielding computer screens.
  3. Avoid Obstruction: Do not interfere with agents performing their duties in public areas. However, you are not obligated to answer questions or provide information without proper authorization.
  4. Consult Legal Counsel: Before providing any information or allowing access beyond public areas, consult with the facility’s legal advisor to ensure compliance with the law while protecting residents’ rights.

Resident Rights:

Residents have the right to:

  • Privacy: Their personal and medical information should remain confidential.
  • Dignity and Respect: They should be treated with respect and not subjected to unnecessary distress.
  • Freedom from Discrimination: They should not face discrimination based on race, nationality, or immigration status.

It’s crucial to have policies in place to handle potential ICE interactions and to train staff accordingly. This preparation helps ensure the protection of residents’ rights and the facility’s compliance with legal obligations.

The information discussed herein is intended to be educational and an introduction to the subject matter presented. Despite any statutory or regulatory references cited, it is NOT specific legal advice to be relied upon for specific individual circumstances. Contact your own legal professional or reach out to our firm if you would like specific advice on this topic.

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